Legal notice
LEGAL NOTICE / TERMS OF SERVICE
1. General Information
This website, recoactive.com (the "Site"), is owned and operated by RecoActive ("we," "us," or "our"). By accessing and using this Site, you accept and agree to be bound by the terms and conditions outlined in this Legal Notice.
Store Information:
Business Name: RecoActive
Website: recoactive.com
Email: info@recoactive.com
Address: Carrer Hospital 30, 17403 Sant Hilari Sacalm, Girona, Spain
2. Use of the Website
By using this Site, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Site by any third party.
You may not:
Use the Site in any way that causes damage to the Site or impairs its availability or accessibility
Use the Site for fraudulent purposes or in connection with any criminal offense
Collect data from the Site for unauthorized commercial purposes
Transmit any material that is defamatory, offensive, or otherwise objectionable
3. Product Information
We make every effort to display our products and their specifications as accurately as possible. However, we cannot guarantee that your device's display of colors, textures, or details will be completely accurate.
All product descriptions, images, references, features, content, specifications, and prices are subject to change at any time without notice.
4. Pricing and Availability
All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
Product availability is subject to change. We will notify you if a product you ordered is out of stock or unavailable.
5. Orders and Payment
By placing an order through our Site, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason.
Payment must be made at the time of purchase through our approved payment methods. All transactions are processed securely through Shopify Payments.
6. Shipping and Delivery
Shipping times and costs vary based on your location and selected shipping method. Please refer to our Shipping Policy for detailed information.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
7. Returns and Refunds
We offer a 30-day return policy on most products. Please refer to our Refund Policy for complete details on returns, exchanges, and refunds.
8. Medical Disclaimer
The products sold by RecoActive are intended for general fitness, muscle recovery, and pain relief purposes. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always consult with a qualified healthcare professional before using any recovery equipment, especially if you have any pre-existing medical conditions, injuries, or concerns. If you experience pain, discomfort, or any adverse reactions while using our products, discontinue use immediately and consult a healthcare provider.
Our products are not a substitute for professional medical advice, diagnosis, or treatment.
9. Product Use and Safety
Read all product instructions and safety guidelines before use
Use products only as directed and intended
Keep products away from children unless specifically designed for pediatric use
Do not use damaged or malfunctioning equipment
Individual results may vary
10. Limitation of Liability
RecoActive and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to loss of profits, data, or business interruption.
We are not liable for any injuries, damages, or adverse effects resulting from misuse, improper use, or failure to follow product instructions and safety guidelines.
Our total liability for any claim arising from your use of the Site or products purchased shall not exceed the amount you paid for the product(s) in question.
11. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of RecoActive or its content suppliers and is protected by international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.
12. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We comply with applicable data protection laws, including GDPR and CCPA requirements.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of any third-party sites.
14. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.
16. Dispute Resolution
Any disputes arising from these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If no resolution is reached, disputes shall be submitted to the competent courts of Girona, Spain.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
RecoActive
Email: info@recoactive.com
Website: recoactive.com
Address: Carrer Hospital 30, 17403 Sant Hilari Sacalm, Girona, Spain
Last Updated: March 22, 2026